Terms of Use

These terms and conditions apply to the use of this website at http://korebeauty.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

Introduction

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Ordering from us

You are deemed to place an order with us by ordering via our online checkout process. An order confirmation email will be sent to you, detailing the products and quantities you have ordered and the delivery address entered.

Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

  • where goods are not available;
  • where we cannot obtain authorisation for your payment;
  • if there has been a pricing or product description error;
  • if you do not meet any eligibility criteria set out in our terms and conditions

We will not be held liable for any loss caused by you entering your address incorrectly into the website or not collecting a parcel within the courier’s timeframe. Should a courier charge us for returning an uncollected item, we reserve the right to charge your card with the cost charged to us by the courier for returning the item to us and for dispatching the parcel again to your nominated delivery address.

If an item is not delivered by the courier we use, we will claim a refund from them. We withhold the right to charge your card for the original amount if there is evidence of non co-operation with them during their enquires.

If your parcel has been returned to the depot due to your absence at the point of delivery it is your responsibility to collect the item from the depot within the time period stated by the courier If the item is not collected then the parcel may be returned to us. The couriers will charge for returning the items to us, and we will pass this charge onto you as a result. You will be notified of this charge and the charge will be taken from the original card you placed your order with.

The delivery timescales quoted on our website are estimates, and should only be used as guidance.

In the event of your order not arriving, you must inform us within 30 days from the order date. Failure to report missing items within 30 days may result in failure to track the order with our couriers. In the event of your order arriving damaged, you must inform us within 7 days of receiving your order.

Pricing

Our prices include VAT at the current UK rate.

Our VAT number is 240 8497 95.

Where we charge separately for delivery, packaging and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

Our prices are reviewed periodically.

Return policy

You can return goods you have ordered from us for any reason within 14 days from the date of receipt for a full refund or exchange. A refund or an exchange will be offered provided the goods are in a fully saleable condition, for reasons of hygiene and safety, except of course where goods are faulty and/or damaged or if we have delivered incorrect goods.

Contact us within 14 days from the date of receipt for a Returns Code via e-mail info@korebeauty.co.uk. Goods returned without a Returns Code will not be accepted for refund or exchange.

The cost and responsibility of returning goods to us shall be borne by you. We recommend you obtain proof of posting. If an exchange is required, extra postage & packing fee is required to be paid before we send goods out. When returning any goods by post or parcel service please pack securely to ensure goods arrive in their original condition. We reserve the right to refuse a refund or exchange for damages caused by insufficient packaging

Upon receipt of the goods we will issue to you a refund of the amount paid (less any outbound postage costs incurred) or an exchange as requested by you. Where free delivery has been offered with the original order then the lowest rate delivery charge will apply for the exchanged goods.

The above mentioned rights to return the goods to us not apply in the events that the product has been used, or if any seal on the packaging for the product has been broken, upon return to us. The return must include the original packaging. The provisions of this clause do not affect your statutory rights.

Our returns address is detailed below under contact details.

Copyright

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website are owned by us.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Service access

While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Visitor material and conduct

Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from this website any material:

  • that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  • for which you have not obtained all necessary licenses and/or approvals
  • which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world
  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the website (including, without limitation, by hacking). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of above mentioned clauses.

Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.

The information on this website is provided “as is” without any conditions, warranties or other terms of any kind.

Liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.

Governing law and jurisdiction

These terms and conditions of use shall be governed by the laws of Scotland and are subject to the exclusive jurisdiction of the Scottish Courts. Website Policies, Modification and Severability.

We reserve the right to make changes to our website, our policies and these terms and conditions of use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any of the remaining conditions.

We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

Contact

Korebeauty Ltd,
7 Howe Street,
Edinburgh,
EH3 6TE

Tel: (0131) 618 6580

email: info@korebeauty.co.uk

VAT Registration No 240 8497 95,  Company Registration No SC532710